East Health Trust was established as a Primary Health Organisation (PHO) on 1st July 2003 and provides primary health care services in the Howick, Pakuranga, Beachlands, Maraetai and Clevedon regions. It has an enrolled population of just under 99,000.
We are a group of doctors, nurses and people trained and skilled in health, working together in your area to provide a better health service for you and your family. Primary Health Organisations receive money from the Government to help us provide different types of services. We can now do more things to keep people healthy and not just look after them when they are sick.
Counties Manukau District Health Board (CMDHB) was established on 1 January 2001 under the provisions of the New Zealand Public Health & Disability Act 2000 (NZPH&D Act). Logo – CMDHBCMDHB is responsible for the funding of health and disability services and for the provision of hospital and related services for the people of Counties Manukau (Manukau City, and Franklin and Papakura Districts) as set out in the DHB functions and objectives in the Act.
Section 38 of the NZPH&D Act requires each DHB to develop a District Strategic Plan. The District Strategic Plan outlines how the DHB will fulfil its objectives and functions over the next 5 to 10 years and must consider:
the health status of the community
the needs of the community for health services
the expected impact of health services on improving health outcomes
the overall direction set out in the New Zealand Health and Disability Strategies.
The DHB’s role is a complex one, and the District Strategic Plan is a good mechanism for ensuring the DHB considers the desired longer term health outcomes for its community, the medium term programmes and initiatives that will contribute to achieving those outcomes, and the short term activities that are part of the DHB’s daily operations.
Our mission is to promote the rights and responsibilities of consumers and providers and to resolve complaints by fair processes and credible decisions to achieve just outcomes.
Koinei ra te kawenga motuhake a tēnei ohu, arā, ko te whakahou hāere i ngā tika me ngā māna whakahāere a te hunga Kaiwhiwhi me ngā Kaituku; hei whakatau i ngā nawe me ōna amuamu i runga i ngā whakaritenga tautika me ngā whakaaetanga tautika hei whakatau i ngā whakatutukitanga me ōna whakaputatanga.
The Health and Disability Commissioner Act was enacted in October 1994. The Act created the Office of the Commissioner – with the role of promoting and protecting the rights of health and disability consumers, and facilitating the fair, simple, speedy, and efficient resolution of complaints – together with a national network of independent advocates, under the Director of Advocacy, and an independent prosecutor, the Director of Proceedings. The Act was passed to implement the recommendations of Judge Cartwright in her 1988 Cervical Cancer Inquiry Report. Judge Cartwright stated that there was a strong need for the establishment of a Commissioner as an independent complaints resolution and educational body, and for a Code of patients’ rights. The initial Bill was introduced to the House by the Minister of Health, Helen Clark, in 1990. Following the health reforms in 1993 the Bill was broadened to cover disability services and disability services consumers. The first Commissioner, Robyn Stent, was appointed in December 1994.
The Code of Health and Disability Services Consumers’ Rights was made by regulations in 1996, and applies to all providers of health and disability services. The Code sets out 10 rights, including the right to be treated with respect, to be free from discrimination or exploitation, to dignity and independence, to services of an appropriate standard, to give informed consent, and to complain. The complaint mechanisms under the Health and Disability Commissioner Act have become the primary vehicle for dealing with complaints about the quality of health care and disability services in New Zealand.
The rights and responsibilities of consumers and providers are recognised, respected, and protected in the provision of health and disability services in New Zealand.
Te Whakataunga Tirohanga
Heoi ko ngā tika me ngā tikanga whakahāere a ngā kaiwhiwhi me ngā kaituku, arā, tūturu kia arongia motuhake nei, kia whakamanahia, a, kia whakamaruhia i roto i ngā whakataunga hauora me ngā whakataunga huarahi tauawhi i ngā momo hunga hauā puta noa i Aotearoa nei.
The New Zealand Nurses Organisation is a professional and industrial organisation representing approximately 42,000 members in all areas of the health service. NZNO negotiates salary and conditions for nurses, midwives and hospital aides working in the public and private sectors, other health professionals and health sector workers. It provides professional support and leadership for nurses and midwives and clinical development through special interest sections and colleges.
NZNO is committed to the representation of its members and the promotion of nursing and midwifery. NZNO embraces Te Tiriti O Waitangi and seeks to improve the health status of all peoples of Aotearoa/New Zealand through participation in health and social policy development.
We work with our members to provide:
Indemnity Insurance – comprehensive insurance specially designed for the work members do.
Scholarships and Grants – there’s a wide range available to members.
Education – training seminars, study days and workshops on ethical, legal, professional and industrial issues for career development.
Kai Tiaki Nursing New Zealand – keeping members in touch with the world of nursing and health.
A Comprehensive Library – resource material often not available elsewhere.
Industrial Services – wage and working conditions’ negotiations and help with any disciplinary issues. Campaigning on the key issues affecting members.
Professional Services – 23 special interest colleges/ sections providing professional leadership, support and advice.
Legal Services – a team of experienced lawyers when needed.
The Royal New Zealand College of General Practitioners
The overall goal of the College is to improve the health of all New Zealanders through high quality general practice care.
The College recognises the status of the Treaty of Waitangi and accepts its principles of partnership, participation and active protection derived from the treaty, as the guide to relationships between Maori and the Crown. The College will endeavour to incorporate these principles into its activities.
The College is a professional body and post-graduate educational institute established in 1974 (having been a branch of the Royal College of General Practitioners since 1957). It provides on-going educational support and training for general practitioners and standards setting for general practice.
Definition: The discipline and specialty of general practice
General practice is an academic and scientific discipline with its own educational content, research, evidence base and clinical activity. It is a clinical specialty orientated to primary health care. It is a first level service that requires improving, maintaining, restoring and coordinating people’s health. It focuses on patients’ needs and enhancing the network among local communities, other health and non-health agencies. General practice:
Is personal, family and community oriented comprehensive primary care that continues over time, is anticipatory as well as responsive, and is not limited by the age, gender, race, religion or social circumstances of patients, nor by their physical or mental states.
Is normally the point of first medical contact within the health care system, providing open and unlimited access to its users, dealing with all health problems regardless of the age, gender, culture or any other characteristic of the person concerned.
Makes efficient use of health care resources through the coordination of care, working with other professionals in the primary health care setting, managing the interface with other specialties, and taking an advocacy role for the patient when needed.
Develops a person-centred approach, orientated to the individual, as well an approach that is responsive to the needs of their family/whanau and their community.
Has a unique consultation process that establishes a relationship over time, through effective communication between clinician and patient.
Is responsible for the provision of longitudinal continuity of care as determined by the needs of the patient.
Has a specific decision-making process determined by the prevalence and incidence of illness in the community.
Diagnoses and manages simultaneously both acute and chronic health problems of individual patients.
Diagnoses and manages illness which presents in an undifferentiated way at an early stage in its development, which may require urgent intervention.
Promotes health and well -being through appropriate and effective intervention.
Has a specific responsibility for health in the community.
Deals with health problems in their physical, psychological, spiritual, social and cultural dimensions.
Royal New Zealand College of Urgent Care (formerly AMPA)
The Royal New Zealand College of Urgent Care (formerly AMPA) trains doctors in Urgent Care. After successfully completing a four year Fellowship training programme.
Urgent Care is an independent branch of medicine recognised by the Medical Council of New Zealand. RNZCUC defines Urgent Care as episodic no-appointments primary care services that are covered by RNZCUC’s training programme, and delivered from a RNZCUC-approved Urgent Care facility.