East Care Urgent Care Clinic Fees
Urgent care medical fees
Check through our medical fees to find the fee that applies to you. As East Care is privately funded we do not get public health funding for Urgent Care. However, if you’re a Community Services Card Holder, you’ll get some funding from the MoH. Do make sure you have your card with you when you come to A&E so we can charge the correct health care fees.
|Mon – Fri
7am – 5 pm
|Mon – Fri
5pm – 11pm, weekends, public holidays
|0 – 13 years
|14 – 17 years
If you’ve had an accident, it’s likely you can get help with your medical treatment fees from ACC. First, we’ll need to assess your injury to check it meets the ACC criteria of an accident. Importantly, children under the age of 14 are free of fees when having an ACC A&E appointments.
|Monday – Sunday
7 am – 11 pm
|0 – 13 years
|14 + years
|CSC Holder Age 14 + years
|Follow up visit
How much is Urgent A&E care? (and why do fees vary?)
Public Holidays: A $25 surcharge will apply on a public holiday unless covered by the after-hours funding. This occurs when you are given a voucher from a local hospital and referred to East Care or you meet After Hours funding criteria.
Non-residents: Our medical fees are for NZ residents. If you are visiting from overseas, the health care fees for Medical and ACC visits are $375.
Payment terms: Payment is required at the time of consultation.
What we treat
- Fractures (Broken bones)
- Wound care
- Minor burns and scrapes
- Sprains and strains
- Urinary tract infections
- Minor injuries
- Covid 19 vaccination
- Diarrhoea, nausea and vomiting
- Stings & minor allergic reactions
- Plaster casting
- Eye problems
- Abdominal pain
- Head Injuries
- Aclasta infusions
ACC accident compensation fees
Additional ACC Fees: Please note that additional health care fees at our clinic will apply for:
- ACC reviews
- medical materials
- ECGs (Electrocardiograms)
- any other equipment required
The East Care Clinic is located on 260 Botany Road, Howick 2013, Auckland
A one-stop-shop for your family healthcare needs, the East Care medical centre has a range of onsite health services. Serving the Howick community for more than 30 years, you’ll find the health services you need at East Care.
Easy, Accessible Parking. Plenty of parking is available right outside the East Care Medical Centre. Drive in from Botany Road. Naturally, we have wheelchair access and accessible parks by the front doors. Also, there is parking around the back of the building, near the Specialists Centre.
Frequently asked questions
Patients are facing long wait times of 3-4 hours at our urgent care centre due to a shortage of appointments with primary care doctors and an influx of patients at the local emergency department. We are trying to add more staff to address this issue, but there is a nationwide shortage of nurses and doctors, which makes it difficult to find and hire new staff.
At East Care, patients are seen based on the severity of their condition, as determined by the Australasian Triage Standards. This means that patients are seen in the order of medical priority.
It's recommended that you visit your primary care doctor for regular medical care. GP's receive funding from local Primary Health Organizations (PHO’s) to care for their patients throughout the year. East Care doesn't receive funding to provide care when GPs are open, but they do receive some funding from Health NZ to provide care after hours. As a result, consultation charges may be lower in the evenings and on weekends.
East Care does not have access to your entire medical history, so they cannot provide repeat prescriptions. They can provide a temporary prescription in some urgent cases until you can see your GP for ongoing care.
East Care is an Urgent Care Centre that provides medical treatment for sudden illnesses or injuries. It is not a primary care facility who enrols patients and does not provide ongoing care. For ongoing medical care, it is best to be enrolled with a local GP. However we can see casual patients.
Our medical charges are for the time spent with the nurses, doctor, treatments and procedures. So, our advertised fees typically cover the cost of the examination, triage, assessment, diagnosis and treatment provided by the doctors and nursing staff. It also covers the administration requirements carried out by our reception staff during your visit.