If you’re experiencing audiology changes or sudden hearing loss, it’s sensible to visit Urgent Care. Our GPs can assess any hearing changes. They’ll refer you to an Audiologist health hearing centre if necessary.

Eastcare health hearing centre | Expert Audiology Clinic

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Do you have hearing problems or concerns? Visit Howick's hearing clinic.

Diagnosing hearing takes expert knowledge and fortunately we have a specialist audiology clinic in our health centre on Botany Road. 

Normally, you will need a GP referral to get a hearing check and its sensible to first rule out any other illnesses. Luckily, the team at Dilworth Hearing have been helping the Howick community with audiology services for many years.

Taking a child to a hearing health centre

Often, tamariki have difficulty telling us when their hearing is troubling them. Little ones can have a variety of hearing issues which do need attention. These include:

  • Ear infections: small ear canals can easily get infected causing a lot of pain when fluid gets trapped. Pamol and sometimes antibiotics can help. Fever, crying, fussing or pulling at their ear are possible signs.
  • Grommets can be put in place for children with Glue Ear or recurrent infections.
  • Foreign bodies: children are prone to sticking small objects, food or plants down their ears. Our GPs can help with removal or ear suctioning may be required.
  • Speech or language difficulties: this could be a sign that your child needs to have  hearing check with audilogist services.

What is an Audiologist?

Also called an Audiometrist, the Audiologist you will see at the Howick Dilworth Hearing clinic will be highly qualified. This expert Audiology clinic treats people of all ages experiencing hearing loss and advises on preventative measures.

They can help:

Should I go to Urgent Care for ear pain or hearing loss (or see an Audiologist?)

Sudden changes to hearing can be frightening, and ear aches extremely painful.

So if you have a problem with your hearing and can’t see your normal GP or hearing health centre, pop in. We’re open late and on weekends to set your mind at rest.

At East Care, our GPs can check reasons why you might be having hearing problems, including:

  • an ear infection
  • foreign body
  • build-up of wax
  • other illnesses that might affect your hearing

For any type of infection we can quickly prescribe medicine such as drops. Fortunately, you can pick this up at the onsite pharmacy. 

Moreover, if we suspect you will need Audiology services, we can make a referral to our onsite hearing health centre, Dilworth Audiology. 

Dilworth Hearing Audiologist Howick East Care Auckland | Free Hearing check

Opening Hours:

Monday to Friday from 7am
Evening appointments on Mon, Tues & Thurs
Saturday – by appointment Sunday closed

Contact Dilworth Hearing:

Phone: 09 538 0420


Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.