Sports injuries

Need urgent care with a sports injury? Come straight down to our clinic on Botany Road to see a doctor if you’ve had a sprain, strain, wound or fracture on the sporting field.

sport injury clinic | East Care Urgent Care

Have a life threatening emergency?PHONE 111

What sports injuries need urgent care?

As an after-hours clinic, we see a lot of sports injuries. Our East and South Auckland community love their sports, so come and see us for help with the following:

Remember, if you’ve hurt your spine or head while playing sport, you need to be checked for concussion or back injuries.

Accidents that occur while playing sports will have an ACC claim, so we can help with the forms. Moreover, we can help refer you to our onsite physiotherapist, Mercy Radiology, emergency dentist or specialist.

Medical conditions that arise while playing sport that need urgent care

Alongside accidents, it’s also common for people to have other medical concerns when playing sport that needs to be seen by a doctor.

Get medical advice or diagnosis if you experience:

If in doubt, come into the clinic and see a doctor about your sports injury. If you have any sports injury concerning your spine or head, come directly to our centre or call 111 in an emergency.

First Aid for sports accidents

While there are many types of accidents that can occur while playing sports, basic first aid is often similar.

For strains, sprains and possible fractures, use the RICE approach.

Rest; Ice; Compress and Elevate.

Your team should have a comprehensive first aid kit including:

  • An ice pack kept cool in a freezer or chiller
  • A Tubigrip compression bandage 
  • Plenty of water for rehydration

Read our guides to find out when you should come to our urgent care centre for a sprain, strains or if you need an x-ray.

For wounds, lacerations or cuts, good first aid includes:

  • always have clean hands before you treat a wound
  • rinse the area with sterile fluid or antiseptic solution
  • cover with a clean, sterile dressing
  • apply firm direct pressure (with the exception of eye injuries where you should gently hold the dressing to the eye socket)
  • Ensure your tetanus vaccinations are up to date.
  • Come to urgent care if the injury or laceration needs stitches,  bleeding does not stop after 15 minutes, or excessive swelling or pain is apparent.
East Care Health Medical Centre urgent care Fees

How to contact us

  • Address: 260 Botany Road, Howick 2013, Auckland
  • Postal: PO Box 38306, Howick 2145, Auckland

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.