Change of dressings

Do you need wound care or a dressing change in East Auckland? Visit out nurse-led dressing change clinics at our Botany Road location in Howick.

Eastcare Accident Emergency Services

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Why is it important to change a wound dressing?

Have you had an injury, burn or operation which needs to stay carefully dressed with bandages or sterile pads? It’s essential to change the dressing as you heal. 

Changing the dressing allows us to:

  • remove any stitches
  • check for infection
  • reapply a fresh dressing with any medicated ointment necessary

Signs you need to get your wound checked and redressed urgently

If you experience any of the following problems with your wound or dressing, it’s best not to wait as infection could set in. Similarly, if you aren’t sure how to care for your wound at home it’s best to see the nurse. Watch out for these symptoms:

  • swelling is present around the wound
  • the dressing smells unpleasant
  • the area feeling increasingly hot
  • pain is increasing
  • the dressing has leakage on it that is green or yellow


How to change a dressing on a minor wound at home

Home care of small wounds is straightforward if you follow some easy steps:

  1. Always wash your hands before you start. Also, you could wear gloves is changing a dressing for a family member.
  2. Gently remove the old dressing and throw away. Try not to disturb any scabs.
  3. Using cotton wool or a cotton bud, use saline or clean water to clean the wound carefully.
  4. If there is a mild infection to heal, you can use a medicated ointment like Crystaderm. For a burn, you can use burn cream.
  5. Cover the wound with a non-stick pad.
  6. Secure in place with either a clear gauze bandage or Micropore tape.
  7. Rewash your hands.


If you noticed any signs of worsening infection, contact your GP or come to see our nurse-led clinic. We’ll assess the wound for any concerning infection like Cellulitis.

East Care Health Medical Centre urgent care Fees

How to contact us

  • Address: 260 Botany Road, Howick 2013, Auckland
  • Postal: PO Box 38306, Howick 2145, Auckland

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.