Chest pain

If you’re experiencing chest pain it’s important to get urgent care to find out the causes. However, it’s important to know when to call an ambulance. So, read our tips on signs of a heart attack.

Eastcare Accident Emergency Services

Have a life threatening emergency?PHONE 111

Chest pain causes and treatment

Chest pain can come on suddenly, but it’s important not to ignore it. It’s important to understand the cause of the chest pain.

Different changes in your body can set off chest pain:

  • muscles: pain may be felt when you move, cough or put pressure on muscles of ribs
  • stomach or windpipe: eating or drinking may be creating stomach acid which causes pain 
  • heart: angina occurs when not enough oxygen gets to your heart. 
  • lungs: chest pain can be connected lung inflammation including to influenza or pneumonia. So don’t ignore chest pain when you cough.
  • stress: anxiety, a panic attack or depression can trigger pain 

Signs you need to see a doctor about chest pain

Given there are many different causes of a chest pain, there are also many different treatments. Naturally, you’ll need to see a doctor to diagnose the problem. 

So, pay attention to these chest pain symptoms:

  • pain or pressure felt in the chest during physical exertion or stressful moments
  • accompanied by a feeling of nausea and perspiration
  • you might notice your breathing quicken
  • feeling short of breath
  • a fever 
Moreover, if you are at all worried, contact us for chest pain urgent care. Similarly, if our team are concerned about the severity of your chest pain, they will refer you to the correct specialist.

When to get emergency care for chest pain (and how to spot a heart attack)

Are you experiencing 

  • a lot of chest pain
  • a tight feeling in your chest, neck, back or arms
  • Pain or discomfort in the jaw
  • sweating
  • feeling nauseous
  • lightheadedness or extreme fatigue

Prepare to call 111 as you might be having a heart attack.

Minutes matter, so:

  • Stop and rest immediately
  • Tell someone you need help
  • Take your heart medication if you have it
  • Call an ambulance if no improvement after 10 minutes
  • If instructed, chew some aspirin if you have some to hand
  • Contact us to get urgent care for the chest pain
This advice is from the NZ Heart Foundation.
East Care Health Medical Centre urgent care Fees

How to contact us

  • Address: 260 Botany Road, Howick 2013, Auckland
  • Postal: PO Box 38306, Howick 2145, Auckland

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.