Dilworth Hearing

Need to get a hearing test? See an expert Audiologist in East Auckland. Our trusted hearing clinic, Dilworth Hearing, is conveniently located onsite at East Care on Botany Road, Howick. 

Dilworth Hearing Audiology at East Care Health Hub

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See an Audiologist in East Auckland at Dilworth Hearing Howick.

Commonly, our Urgent Care team see people with many hearing complaints. A variety of medical conditions like ear infections can bring on hearing issues. For starters, these include colds or painful impacted ear wax. Sometimes we will need to refer you to a specialist hearing clinic. 

Fortunately, the Dilworth Hearing Howick clinic offers a full range of audiology services for children and adults in East Auckland.

Established in 1960, Dilworth Hearing Howick is a mainstay of the East Auckland community. You’ll find a comprehensive range of audiology services avialable.

Audiology services include:

  • Free hearing screening checks
  • Full diagnostic hearing assessments
  • Hearing aid assessment, fitting and hearing aid repair
  • Tinnitus assessments
  • Auditory Processing (APD) testing
  • Paediatric hearing testing (for children three years old).

Get a free hearing check or discuss hearing aids with a qualified Audiologist.

Are you considering getting a hearing aid fitted? Or are you just coming in for a regular hearing check-up? Either way, the Dilworth Hearing Howick team of qualified and experienced audiologists can help. First, they’ll work on your diagnosis with audiology testing. Next, the clinic team will find a hearing solution that works for you. Even better, the first hearing check is free.

Find out more about Audiology at East Care Health Hub.

How do I know if I need a hearing check?

Did you know it’s recommended to have a hearing test at least once a decade? And, after 60, it’s a good idea to have a hearing check annually at our clinic.

  • A hearing test is quick, painless and takes about 20 minutes.
  • First, you’ll have a Pure tone audiometry test. This involves simply listening to a range of tones and volumes.
  • Next is Speech Audiometry. This tests what you can hear and understand.
  • Finally, you’ll be tested to see what you can hear in a noisy environment.
  • Moreover, your first hearing check is free.

What are the signs I might be having a hearing problem?

Commonly, the first signs of hearing loss include: 

  • Needing people to repeat themselves.
  • Struggling to hear in noisy places like restaurants.
  • Listening to the TV or radio at a higher volume.
  • Similarly, talking more loudly is a sign.
  • Having to listen harder to conversations. This can result in feeling more tired.
  • Remember, hearing loss in babies can be harder to spot, but Health Navigator have a handy guide.
Dilworth Hearing Audiology at East Care Health Hub

Opening Hours:

Monday to Friday from 7 am – 5 pm

Contact Dilworth Hearing:

Phone: 09 538 0420
Fax: 09 538 0421

Hearing Clinic: 260 Botany Road, Howick, Auckland 2013

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at info@ormistonmedical.co.nz, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.

Pre-register online before you arrive

Pre-registering saves you time in check-in.