Botany Super Clinic (Public Health)

Outpatient clinics are run by Te Whatu Ora. The Botany outpatient day clinic falls under the NZ public health system, proudly run by Te Whatu Ora Counties Manukau.

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What is the Botany SuperClinic outpatient centre?

Botany SuperClinic is a public outpatient service. This means they provide a wide range of day clinic appointments.

However, unlike large hospitals like Middlemore, you must be referred by your family GP or by our Urgent Care team.
Botany Super Clinic is a part of Te Whatu Ora, Counties Manukau District Health Board. Therefore all treatment is free for New Zealand residents.

If you’ve been seen by one of our team at East Care, the process will be:

  • East Care GPs will refer you to Te Whatu Ora for ongoing care.
  • Te Whatu Ora will decide where your ongoing will be delivered.
  • This might be at the Botany SuperClinic if appropriate.

Who funds treatment at the Botany SuperClinic?

Within the East Care Health Hub we  are lucky to have this wonderful public health facility to support people who live in communities run by Te Whatu Ora Counties Manukau Health.

You’ll need a GP referral to get an outpatient appointment

In order to access the range of medical outpatient services at the Botany SuperClinic, first you’ll need a doctor’s referral. Generally a referral will come from your regular family doctor. But if you have visited the East Care team for Urgent Care, you might get a referral from us. This could be following an accident or when seeking medical advice that needs further non-urgent care.

Following any treatment, you’ll be able to get any pharmacy supplies from the onsite SuperClinic Pharmacy.

Advantages of getting outpatient at Botany SuperClinic.

Conveniently, Botany SuperClinic is located in the same building as East Care, at 260 Botany Road. Consequently, you will not have to travel out of your local area to receive ongoing expert care.

Another advantage is that, firstly, you will be treated by specialist teams of doctors and nurses. Secondly, many wrap-around services within the East Care building will support all your healthcare needs.

What types of outpatient services are available at the Botany SuperClinic?

Fortunately, an array of health services and surgeries take place at the busy SuperClinic at our Botany Road location.

Outpatient services at our East Auckland Botany SuperClinic include:

  • Diabetes  Management.
  • Cardiology:  Treats conditions of your heart and blood vessels.
  • Endocrinology: Diagnosing and treating various hormonal problems. For example, conditions of the thyroid, growth and development disorders, pituitary gland problems and other hormonal illnesses.
  • General Medicine:  This is sometimes called Internal Medicine and treats medical conditions of the organs of the body.  It includes cardiology to care for the heart, renal medicine to look after all kidney illnesses, Respiratory medicine and many more.
  • Lymphedema services are part of the rehabilitation and Health of Older People Service. This treats an arm or leg swelling caused by a blockage in the lymph drainage system. Also, the removal of lymph nodes often causes this during cancer treatment.
  • Obstetrics and gynaecology: Caring for all women’s health.
  • Oncology: Cancer treatment and support
  • Renal:  Anything to do with Kidney diseases, for example, kidney stones,  prostate problems, and urinary tract infections (UTI).
  • Rheumatology: Includes arthritis and autoimmune disease that causes pain and inflammation in joints.
  • Respiratory: Problems with your lungs and breathing
  • Services for older people:  including management and rehabilitation following a stroke.
Botany SuperClinic Howick East Care

Opening Hours:

Monday to Friday from 8.30am – 4.30pm
By appointment only.

Contact Botany SuperClinic:

Phone: 09 277 1660

Complementary onsite services

At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.

Health care professionals providing advance care plans

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

The length of your first appointment with your new doctor will be as follows:

Age Screening appointment GP appointment Total
0-13 yrs - 15 minutes
15 minutes
13-17 yrs - 15 minutes
15 minutes
18-39 yrs 15 minutes
15 minutes*
30 minutes
40+ yrs 15 minutes
30 minutes
45 minutes

* Note: if you have a chronic condition, please make a booking for 30 minutes.

Payment is required at the time of consultation

You will get full access to the patient portal “My Indici” once you have completed your screening appointment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at, and we can set up your account.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
Under 14 years free
14-17 years $14
18+ years $16
Urgent prescription $27.50
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open Monday to Friday 8.30am to 5.00pm.

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.