How do I get physiotherapy (and do I need a referral)?
Chances are, if you’ve had a muscle injury that has brought you to urgent care, physiotherapy could help.
So, we might refer you to an expert physio if you have had a:
- Sprain – especially ankles
- Need rehab following a broken bone
- Workplace injury with slower onset of pain
- Back pain
- Show signs of sciatica
- Osteoarthritis diagnosis
Is physiotherapy covered by ACC?
Assuming your injury was due to an accident or workplace injury, ACC will be able to help.
However, if you need physiotherapy for something like Osteoporosis which is not due to an accident, it will not get ACC coverage in New Zealand.
Where to get expert physiotherapy in East Auckland
We regularly refer the fantastic team at East Care Physiotherapy onsite at our premises in East Auckland.
However, as we know, many people come to our A&E after an accident near the clinic; you might need other options near home.
Just ask one of our team if you would like a referral to somewhere more local. Our GPs can suggest suitable options for physio around Auckland and New Zealand (if you are visiting from out of town).
Evening appointments on Mon, Tues & Thurs
Saturday – by appointment Sunday closed
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Health care professionals providing advance care plans
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
The length of your first appointment with your new doctor will be as follows:
* Note: if you have a chronic condition, please make a booking for 30 minutes.
Payment is required at the time of consultation
You will get full access to the patient portal “My Indici” once you have completed your screening appointment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
14-17 years $14
18+ years $16
Urgent prescription $27.50
We are open Monday to Friday 8.30am to 5.00pm.
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.